An outreach worker for Thames Reach sparked a media frenzy when she rescued Freya the cat after she had gone walkabout from Downing Street.
Last summer, a housing officer and a bailiff were shot while trying to evict Andrew Stephenson from his Brixton flat. For Metropolitan housing group it was a traumatic incident but one that had to be sensitively handled.
Loan sharks exploit borrowers and use horrendous methods to enforce repayment. But a specialist trading standards team is cracking down on the offence and using money reclaimed from the criminals to benefit the communities they stalk.
Staff at Riverside’s customer service centre have been receiving training from the Samaritans to help them assist anxious and distressed residents in coming to terms with the changes to the benefits system.
When TV news reporters approached Sovereign Housing Association to speak to tenants affected by the bedroom tax, there was one woman whose story stood out. She just needed to find the courage to tell it.
A mother presumed dead for three decades has been reunited with her family after regaining her memory – and a little bit of housing help from Guinness Northern Counties.
Britain's oldest man, Reg Dean, died in January at the age of 110. For the last few years of his extraordinary life he lived at a Housing 21 extra care scheme in Derbyshire.
Coventry-based Whitefriars Housing was forced to act swiftly when a tenant's behaviour put the lives of staff and residents at risk.
Brent Council has fought a two-year battle to remove a couple from their own home after their hoarding of rubbish and cats became a public health risk.