Local Land Charges Awards for Excellence 2018 Winners Announced

The winners of the 11th Land Data Local Land Charges Awards for Excellence were announced at a ceremony hosted by radio and television presenter Lisa Snowdon.

All-winners-1

The national awards recognise the work and achievements of local authority Local Land Charges departments which carry out the land and property searches required for conveyancing transactions in England and Wales.

The Award sponsors are the Local Land Charges Institute, SearchFlow, Index PI and the National Land Information Service (NLIS).

The Awards cover eight categories recognising customer satisfaction, best customer experience, most improved NLIS service, best NLIS Local Land Charges department, the Unsung Hero, the Local Land Charges Officer of the year and the Local Authority searches team of the year.  A winner and a highly commended for each category were chosen by a panel of judges from Land Data, the Local Land Charges Institute and the National Land Information Service (NLIS). 154 representatives from Local Authority Local Land Charges teams across the country attended the event.

“Ii is a privilege to host these Awards as they allow us to recognise the vision and excellent work of Local Land Charges teams and the vital contribution they make to their communities.”  Said Jan Boothroyd, Land Data’s Chief Executive.  “The standard of entries was again very high this year and it’s great to see the dedication to customer service, effective collaboration across departments and a strong commitment to fast electronic service delivery increasing every year.”

The 2018 winners:

Customer Satisfaction Award for Local Authority Searches sponsored by Land Data

Winner: Arun District Council

Highly commended: Mid Devon District Council

 

Most Improved NLIS Services sponsored by NLIS

Winner: Blaby District Council in partnership with Hinckley & Bosworth Borough Council

Highly commended: Harrogate Borough Council

 

Local Land Charges Officer of the Year  sponsored by the Local Land Charges Institute

Winner: Rebekah Giubarelli, Thurrock Council

Highly commended: Maggie Judd, Reigate & Banstead Borough Council

 

Best Performing NLIS Level 3 Local Land Charges Department sponsored by NLIS

Winner: Westminster City Council

Highly commended: Royal Borough of Kensington & Chelsea

 

Best Performing NLIS Level 2 Local Land Charges Department sponsored by NLIS

Winner: North Devon Council

Highly commended: London Borough of Newham

 

Best Customer Experience Award – sponsored by SearchFlow

Winner: Stoke-on-Trent City Council

Highly commended: London Borough of Havering

 

The Unsung Hero Award sponsored by the NLIS Hub

Winner: Denise Durham, London Borough of Barnet

Highly commended: Lorna Jones, Gwynedd Council

 

Local Authority Searches Team of the Year sponsored by Index Property Information

Winner: Wakefield Metropolitan District Council

Highly commended: Stoke-on-Trent City Council

 

 

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