We recently attended the annual Tpas Awards in Central Manchester where we had two fantastic finalists in two categories. These awards showcase the compelling and inspirational success stories of tenants, landlords and contractors working together across the communities of England. They celebrate and reward the people, ideas and organisations that shape the tenant involvement work of tomorrow.
Our Customer Engagement Officer, Anna Clewlow, was nominated by Equity Housing Group customers in the Excellence in Tenant Engagement Award. Customers did a great deal of research and gathered information from various teams to put together Anna’s nomination. Anna works with a wide range of Equity customers and partner agencies to ensure engagement is a key part of the work we do as an organisation. Anna was the only individual in her category, as all other finalists were services.
We also had a finalist in the Tenant of the Year Award category, Robert Sharp, an Equity customer and Chair of our Customer Panel. Robert has been a key contributor to the organisation over a number of years, bringing a vast amount of knowledge and ideas.
Tpas is England’s leading tenant engagement expert; bringing landlords, tenants and contractors together to find solutions to improve services, save money and bring lasting change to communities. Equity has been a member since July 2016 and has already benefited from a mini-health check on customer involvement as well as various training opportunities for customers.