Customer Service Executive (Events)

National Housing Federation
Central Government
£23,050 - £25,625
Wednesday, 10th October 2018
Closing Date:
Wednesday, 24th October 2018
Full Time
DBS check:
Credit check:
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Job Description

An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run over 130 conferences, exhibitions, webinars, networking events and awards ceremonies, which provide housing leaders with the guidance, information and inspiration they need to solve the housing crisis and deliver great services for their customers and communities.

We’re looking for a Customer Service Executive (Events) to provide a key level of support and assistance to the Member Services directorate of the Federation through administration, registration and managing the various databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.

You will be joining a friendly, fast-paced team within a varied and challenging role. The pace and volume of the events we put on mean the successful candidate will be able to juggle a busy workload, have a keen eye for detail and a can do attitude. Excellent communication skills and exceptional standards of customer service are vital for this role.

If you have a passion for delivering outstanding levels of customer service and an interest in events, we want to hear from you!

Closing date for applications: 24 October 2018

Interview date: Friday 2 November 2018

We have a positive approach to diversity and encourage applications from all sections of the community.

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