Power outage forces hundreds of residents into temporary accommodation

Trafford Housing Trust has apologised after a number of flats were left without heating or hot water.

Circle Court, Stretford, Manchester, owned by Trafford Housing Trust

Residents from a social housing block in Manchester have been evacuated from their homes after a power outage.

It is understood the power outage at Circle Court in Stretford occurred on 11th January at 5am after water made its way into the electrical system when one of the building’s upper floors was flooded, with the water then travelling via the stairwell to floors below.

The chief executive of Trafford Housing Trust (THT) has since apologised for the disruption and issued a warning that some residents might not be able to return home until Friday, 17th January.

Although power is now back on for some of the homes, 44 flats are still without electricity and 26 have been found alternative accommodation by the trust.

THT has said that, after responding to the issue, staff at the association are still working with Electricity North West to solve the remaining electrical issues – but warned this is likely to take until Friday this week.

The compensation payments, as well as alternative accommodation and food costs, are estimated to reach around £30,000 and are being met solely by the trust.

On Saturday evening, designated crisis centre George Carnall Leisure Centre was prepared to take all residents affected, and centre staff were on call throughout the night.

But the centre’s manager confirmed only one Circle Court resident ended up sleeping there on Saturday night.

Larry Gold, CEO of Trafford Housing Trust, said: “Our customers are at the heart of all we do. We are sorry for any inconvenience, and we are working hard to resolve the ongoing issues quickly.

“We are grateful to residents for their help, support, and understanding – they have been absolutely amazing.”

A spokesperson for Trafford council said: “Following the incident, our emergency procedures were implemented and, working closely with our colleagues from Trafford Housing Trust, we opened a rest centre in in the nearby George Carnall Leisure Centre and were able to provide food, shelter, and washing facilities for a small number of residents who needed support at this difficult time.”

Image: Circle Court in Stretford, Manchester, by Dave Smethurst.