Tpas CEO: ‘Invest’ in tenants

Jenny Osbourne was speaking alongside industry leaders at the 2019 NHMF Conference.

Tpas 1

Tpas CEO Jenny Osbourne has said that the sector needs to “invest” in tenants so tragedies like Grenfell don’t reoccur.

“We have got to create a culture where we say, ‘we are open to everything our tenants have to say,’” said Osbourne, adding: “A joint view on health and safety has got to be the way forward.”

Osbourne was speaking at the annual NHMF conference in Birmingham – which took place on 22nd and 23rd January – on the topic of tenant safety post-Grenfell, alongside other industry leaders.

Osbourne also said that she recognises tenants are now having their voices heard as a result of the Grenfell tragedy.

“The main thing for me since the Grenfell tragedy is how much residents are now being listened to,” she said.

“I’m hoping that we start to see more of our views change on resident involvement and the benefit that can be gained from that.”

She added: “Everyone has got to drive this change.”

Since the Grenfell Tower tragedy, there have been widespread calls for more tenant engagement, with many advocating for a closer relationship between residents and their landlords or housing associations – partly due to the Social Housing Green Paper, to which many organisations submitted responses.

Tenant roadshows had been set up by Alok Sharma in response to the tragedy, with the former housing minister stating that tragedies like Grenfell must “never happen again in this country”.

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