The Young Leaders competition has once again proved to be a showcase of some of the best young talent in the sector.
With more entries than the year before and an even wider range of people from different organisations and backgrounds, the competition has proved a huge success.
Matt works for Sovereign on the Team Contact Centre, where he has used social media to change the way in which repairs and complaints are dealt with.
You can hear his full thoughts on being part of the competition, what it would mean to him to win and much more, in the video below.
The finalists will be battling against current leaders in a “battle royale” format, where they will be debating everything from homelessness to customer service. Don’t miss it!
24housing also asked the five Young Leaders for a series of challenges, with Matt choosing a game of chess. Find out how it went down here: