You have got to love Tim Berners-Lee.
It’s hard to believe that he invented the World Wide Web a mere 26 years ago and helped build the first website two years later.
To the younger generation being able to get information at the touch of a button (or screen!) is as natural as tying your shoelaces.
The web has certainly come on leaps and bounds in recent years, helped of course by faster broadband speeds, and it’s important to adapt to these technological changes.
After having the same website since Tim Berners Lee invented the internet (well not quite!), we recently launched a new website at www.railwayha.co.uk
I am told that the new site is as future proof as it can be (although who knows where will be in another 26 years?) as it can now respond to whatever device it is being viewed on. That is important because more and more people now have smart-phones or tablets and before too long the thought of having a desktop computer will be as archaic as showing someone who plays an Xbox One the Sinclair Spectrum you had when you were young!
Just as importantly as how it looks (there are some amazing photographs of our residents) and works is how it will be used by people. Based on our website statistics we know that the majority of people who visit the site do so because they are looking for a home so we have made it as easy as possible for people to get the information they need.
We have also given people as many opportunities as possible to perform actions online, whether that is making a payment, reporting a repair or making a complaint, although we hope we won’t get much communication through the latter!
In this digital age it would be foolish of us to rest on our laurels and think that we now have a website that will serve us just as long as the last one did, but it’s a major step forward for us and we look forward to seeing how it develops. In 26 years’ time I will certainly be interested to see the kind of technology we will be using then. Perhaps there may even be a computer who can write blogs for you by reading your mind?