ISO 9001:2015 is awarded for fulfilling criteria for a quality management system by an organisation, by ensuring a structured approach with an increased importance given to risk management. The accreditation is based on a number of quality management principles such as strong customer focus, motivation and implication of top management, process approach and continual improvement within an organisation.
For STANLEY Security customers, ISO 9001:2015 accreditation provides clear proof that its products and services work and meet legal and industry standards and that, if there is an issue, a process is in place to rectify it and ensure it doesn’t happen again. It’s also designed to make staff more efficient by standardising systems and procedures, whilst still allowing for flexibility so that STANLEY can work with customers in a way which suits them.
STANLEY Security has always been committed to delivering quality at all levels, from products through to services, and has been accredited to the previous quality standard, BS EN ISO 9001:2008, for many years. The move to the more stringent 2015 standard requires a greater focus on all internal and external factors that could impact quality, products and services. Ross Marotta, STANLEY Security’s Compliance Manager responsible for the transition to the new standard, explains further: “The ISO 9001:2015 accreditation is proof we can provide customers with consistent, reliable and fit for purpose solutions and services. It can provide assurance that we listen to our customers and respond proactively to customer feedback. Customers can also be secure in the knowledge that any issues are identified and resolved quickly.”
As part of the process, Ross has reviewed all of STANLEY Security’s documents, processes, policies and procedures to ensure they correspond with the actual activities and meet the 2015 standard. Ross has also implemented training sessions and presentations within management meetings to clearly explain individual’s responsibilities and what they need to be aware of and monitor in their own teams.
STANLEY Security’s ISO 9001:2015 accreditation holds for a maximum time period of three years. In this three year period, the company will be subject to mandatory audits to ensure compliance.
ISO 9001:2015 accreditation has been awarded through the National Security Inspectorate (NSI), a leading certification body for the security and fire protection sectors in the UK. Through the NSI, STANLEY Security is NACOSS Gold approved with respect to the design, installation and maintenance of electronic security systems and Fire Gold approved with respect to the design, installation, commissioning and handover, verification and maintenance of fire detection and alarm systems.