Everyone Active awarded new contract with Crawley Borough Council to operate prestigious K2 Crawley

Following a highly competitive procurement process, leading leisure operator Everyone Active has been awarded a brand-new contract with Crawley Borough Council to operate its leisure facilities.

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The contract will see Everyone Active operate and manage the facilities at K2 Crawley, the gym, sports hall and café at the Bewbush Centre and the 3G pitch and pavilion in Broadfield for the next ten years.

This new management arrangement is set to save local taxpayers hundreds of thousands every year and Everyone Active will be working in partnership with the council to proactively improve health and wellbeing of the whole community through increased opportunities to participate in sport and physical activity.

In addition to the financial benefits, Everyone Active is committed to further develop each of the sites through investment and providing high quality services that meet and exceed customer expectations. The company will target 90% customer satisfaction and introduce a quality management system to achieve an excellent rating in year two of the contract and outstanding by year four.

Everyone Active will work in partnership with Crawley Borough Council, sports clubs, stakeholders and partners to deliver innovative programmes that will contribute towards increased participation, providing opportunities from beginner to elite level.

Investment to further enhance the facilities has been identified by Everyone Active, which includes improvements to the café facilities, energy efficiency schemes such as an LED replacement lighting scheme, and health and fitness equipment replacement programmes to enhance the customer experience. Staff will also benefit with the introduction of the Living Wage Foundation pay rates in accordance with the council’s commitment as a Living Wage employer.

 

In preparation for the new contract Crawley Borough Council has invested more than £1m into K2 Crawley. This has included the health and fitness extension, climbing wall improvements making it Olympic ready, additional car parking spaces, a brand new 3G playing surface and a combined heat and power unit which will contribute significantly to reducing the carbon footprint of the building.

More than 1.3 million people use K2 Crawley every year, making it one of the most popular leisure centres in the south east. As well as providing a huge range of sport and fitness activities, K2 Crawley also hosts national and international tournaments.

Councillor Chris Mullins, Cabinet member for Wellbeing, said: “This is a fantastic deal for both taxpayers and the thousands of people who use K2 Crawley every day, from local residents to top athletes.

“We’ve chosen Everyone Active to manage K2 Crawley on our behalf following a very competitive tender process. Everyone Active demonstrated that they could provide high-quality services as well as deliver a financial benefit to the council.”

Everyone Active’s Regional Director, Duncan Jefford said: “We are delighted to have been chosen to work with Crawley Borough Council to manage the three leisure facilities including the prestigious K2 Crawley Leisure Centre.

“Everyone Active has extensive experience of engaging people in physical activity and reducing levels of inactivity. We look forward to working collaboratively with Crawley Borough Council and its wellbeing provision to provide a high-quality service and offer more opportunities for people to get active, both in the centres and in the community.”

 

The current leisure management contract for K2 Crawley with Freedom Leisure ends on 13 November 2018. The new contract will begin on 14 November.

For more information about Everyone Active visit www.everyoneactive.com

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